Access your Deerwood bank accounts from your smartphone, tablet, even by text message. It’s free, easy and secure, perfect for the multitasker in all of us.
Check your balances, transfer funds, pay your bills, even find the nearest ATM from the comfort of your smartphone or favorite web-enabled gadget.
Using your Apple Device, go to the App Store and search for Deerwood Bank. The free app is displayed, along with an install button. Just touch the install button to automatically download the Deerwood Bank mobile app.
You will be prompted to enter your Apple ID, an account used to download apps whether they’re free or not, or purchase items from the Apple Store or iTunes. If you haven’t done this before, you’ll need to create an account with Apple. It’s simple; just remember your password to download more apps in the future.
(Hint: It’s probably at least eight characters long including one capital letterand one number.)
Using your Android phone or tablet, navigate to the Android Market. Search for Deerwood Bank. The app is displayed, along with a FREE button. Press the button to automatically download the mobile banking app. If you don’t already have a Google account, you may be prompted to set one up.
From your BlackBerry’s main menu, click on BlackBerry App World. Type Deerwood Bank into the search bar. When the app is displayed, touch “download.” Your app will be stored in “downloads” which can be accessed from the main menu. If you don’t already have a PayPal account, you may be prompted to create one.
Don’t have a smartphone?
No problem!
Take advantage of Free Text Banking
Quickly request and receive account information to your cell phone via text message. With a few easy commands, you can check the balances and see the last three transactions on all of your Deerwood Bank accounts.
Click Here to Visit the Text Messaging Access Link
To set up your text banking account,follow these simple instructions:
DWB bal : Sends current balances from all of your accounts.
DWB hist : Sends the last three transactions on all of your accounts.
DWB cmd : Sends Deerwood Bank’s text banking command list.
DWB help : Provides text banking support and assistance.
DWB stop : Unregisters your phone.
*Deerwood Bank does not charge a fee for mobile or text banking,however standard messaging and data rates may apply.
In order to access Deerwood Bank Mobile Banking, you will need to have registered your security settings by accessing your Deerwood Bank accounts at least once through the www.deerwoodbank.com Online Banking access. You will also need a mobile device with an Internet connection. Simply enter the Deerwood Bank Mobile Banking URL — www.m.deerwoodbank.com — into the browser of your Internet-enabled mobile device and then log in using your Deerwood Bank Online Banking Account Number/User ID and Password/PIN.
MShift powers Deerwood Bank Mobile Banking. For more information on MShift, visit their web site at http://www.mshift.com.
You can access Deerwood Bank Mobile Banking from any Internet-enabled mobile device including iPhones and iPod Touches, Android phones, RIM BlackBerry phones, Palm Pres and Treos, Windows Mobile devices, and Internet-enabled flip phones.
Deerwood Bank Mobile Banking is encrypted using the Wireless Transport Layer Security (WTLS) protocol, which provides the highest level of security available today. Additionally, all data that passes between the wireless gateway, MShift’s servers, and Deerwood Bank’s web servers is encrypted using Secure Socket Layer (SSL) certificates.
No. Deerwood Bank Mobile Banking is free of charge.
Deerwood Bank Mobile Banking includes the following Online Banking services:
As with Deerwood Bank Online Banking, you must call Deerwood Bank Customer Service Center to reset your password. Once your password is reset, you must first specify your new password on Deerwood Bank Online Banking via your PC. For security reasons, you may not specify your new password on Deerwood Bank Mobile Banking. Once your password is set up on your PC, you may use your User ID and password to immediately log in to Deerwood Bank Mobile Banking.
No. You must have a User ID and Password in order to use Mobile Banking.
There may be one of several things that are occurring with your Online Banking account
Using your mobile phone to enter data takes a little practice. Passwords are case sensitive; make sure you are entering your password exactly as it is set up. If your password begins with a lower-case letter, you may need to use your phone’s shift key to change the default from upper case. In addition, some phones require extra shift key presses to enter numbers instead of letters.
Due to the screen size on the mobile phone, only a limited amount of information can be displayed. Some mobile phones take you to the middle or bottom of a new page instead of the top. To make sure you are at the top of the page, use the up arrow key on the phone to scroll all the way to the top of the page.
No information is saved on your phone. Deerwood Bank Mobile Banking does not store cookies on your phone, and no data is saved in permanent memory on your phone. All information you see is session-related, so logging off Mobile Banking will remove any access to the pages you have been viewing. For additional protection, you may wish to clear the cache of your phone browser.
Do not put the URL for Mobile Banking in a search engine’s search field. Instead, use the browser’s Menu button and select the item where you can enter a URL directly, e.g., “Go to” or “Go to URL”, or click on the URL locator bar at the top of the browser and enter the URL directly.
Never use the browser’s Back button on a phone with Mobile Banking, especially after a page where you have entered information and pressed Submit or Continue. Use the links, tabs, or back button within mobile banking to navigate through the pages.
If you have a browser that allows you to see web pages on your phone’s main menu or home page, then it is web-enabled. The browser icon is usually a picture of Earth. Contact your mobile phone carrier to confirm that your phone is web-enabled and that the service is activated.
There are several generic applications that claim that they can provide logins to your account. There is no guarantee that any of those will work or have reliable features. Deerwood Bank’s official Mobile Banking solution is found by entering “www.m.deerwoodbank.com” into your phone’s browser, not by using an application supplied by your carrier or a third party.
Go to www.m.deerwoodbank.com on your iPhone web browser. When Mobile Banking is on the page, press the “+” button at the bottom of the browser, and press the “Add to Home Screen” button. A screen will appear with the icon to be put on your iPhone and a title that you can modify. Press “Add” when you are done, and that icon and title will be on your iPhone.
iPhones automatically capitalize the first character you type in a text field. That is seen by the shift button on the left side of your keyboard being highlighted. You can force the character to be lower case by pressing the shift button once so it is not highlighted.
The Android app for Deerwood Bank Mobile Banking is only supported for phones using the Android 2.0+ operating system. Please ask your carrier about uploading the latest OS to your Android phone.
Please check the settings on your Blackberry phone to ensure it is enabled to browse Secure/SSL sites.
BlackBerries automatically capitalize the first character you type in a text field. You may have to backspace to delete the first character and then type it again. The character is not capitalized the second time.
Never use the browser’s Back button on a phone with Mobile Banking, especially after a page where you have entered information and pressed Submit or Continue. Use the links, tabs, or back button within mobile banking to navigate through the pages.
When clicking on More Info, you may also receive the following message:
"Your MDS has been configured to deny SSL requests to servers that have certificates which are untrusted or expired. Try using Device Side SSL which can be modified in your TLS Options. Contact your system administrator with any questions."
If you receive these messages, change your Blackberry Options settings as follows: Select Options, then TLS; under the TLS Default, select Change Option to "Handheld," not "Proxy."
When you attempt to gain access to a secure website from Windows CE, you may receive the following error message:
"Unable to establish secure connection"
Microsoft Pocket Internet Explorer may issue either of the following error messages:
"The page you are looking for cannot be found" or "Unable to establish secure connection"
To resolve this issue, update to the Microsoft High Encryption Pack for Pocket PC. This add-on supports MD% certificates with the new hashing algorithm. For information about how to update to the Microsoft High Encryption Pack for Pocket PC, view the following Microsoft Web site:
Download the needed file, then synchronize your Pocket PC.then TLS; under the TLS Default, select Change Option to "Handheld," not "Proxy."
AT&T Wireless Support
Sprint PCS Support
T-Mobile Mobile Support
Verizon Wireless Support
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